Returns - Exchanges - Repairs
We understand some pieces just don't work out! We also really want you to love your purchase! We offer returns within 8 days upon receipt of your jewelry. Please contact us as soon as possible if any items are damaged upon receipt.
Returns must be in original condition, unworn, and must include all original packaging.
Return shipping is the responsibility of the buyer.
All Custom orders are final.
If you would like to return your piece:
Please send an email to with the subject line "Return" before shipping the piece back. We will happily let you know how to proceed.
If you would like to exchange your piece:
Please email us with the subject line "Exchange." The customer is responsible for return shipping.
Nikki Nation Jewelry is not responsible for lost or damaged return items in transit.
Normal wear and tear repairs are free within 1 year of purchase. After that, repair pricing is based upon the type of repair needed on a case by case basis. Please contact us at firstname.lastname@example.org