Returns - Exchanges - Repairs
Returns & Exchanges
We understand some pieces just don't work out! We also really want you to love your purchase!
* For made to order pieces, we offer exchanges or store credit within 10 days upon receipt. (We offer 30 a day exchange window during the holidays).
* For ready to ship and Brick & Mortar jewelry artists pieces we offer full returns within the 10 day window.
* Last chance items are Final Sale.
* All Custom orders and altered pieces are final sale.
* All perfumes, apothecary, candles, incense, and last chance items are final sale.
All returns must be in original condition, unworn, and must include all original packaging. Return Shipping is the responsibility of the buyer.
To return or exchange your order:
Please send an email to email@example.com with the subject line "Return" before shipping the piece back. We will happily let you know how to proceed.
*Nikki Nation Jewelry is not responsible for lost, stolen, or damaged return items in transit.
Normal wear and tear repairs are free within 1 year of purchase. After that, repair pricing is based upon the type of repair needed on a case by case basis. Please contact us at firstname.lastname@example.org